Help Center›Managing returns
Managing returns
The returns list, the return page, processing, holds, blocklists, alerts and reports.
The Returns List and the Return PageFind a return, read the return page and look up an order.Processing a ReturnApprove, edit and process a return, read the refund figures, and handle returns that need review or were refunded in Shopify.Blocklist, Allowlist and Custom ListsStop specific orders, emails, products or tags from starting returns, or let a trusted order or customer past the usual checks.Home, Alerts and the Events FeedThe Home page, the alert bell and the return events feed.Reports and AnalyticsAnalytics, the built-in reports, the CSAT report and custom reports.